Login to TitleWave using established User Name and Password.
Selecting
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Create a New List and select materials to be ordered if you have not already done so. The month of the order is a useful name for the list, or you may choose to use a more descriptive title, e.g., "Sports Books" or "Diseases Unit." If you have previously sent your records to Follett to be analyzed, you can run a title check that will compare your order to your library holdings to eliminate ordering duplicate titles. |
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Record the total cost of your order. |
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Email the Purchasing Agent at the CAO to request an electronic PO number. Be certain to indicate the account number. |
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When you receive an electronic order number (PO number) continue the ordering procedure below. |
Ordering
On the main Titlewave screen (Home), highlight the list you would like to order and select (click on) the Order Online button below your lists. You will work your way through six screens to complete your order. You may move forward or back (or jump to any of the screens) by clicking on Previous or Next at the bottom of the screen.
1.Choose List:
Select the appropriate bullet for: Your Building; Material type in order; Where materials are to be used; List name to be ordered. Click Next at the bottom of the screen.
2.Processing
Select the button to indicate you want cataloging and to use options on file. An exception would be for classroom materials that are not cataloged. The district has cataloging instructions on file. We do use 14-digit bar codes and the digit we want is MOD10. Each building has a range of bar code numbers on file with Follett so select "Use the next number in my file." Book Specifications will also be shown on this screen and all you need to do is check them for accuracy. Click Next at the bottom of the screen.
3. Contact
The contact information should automatically appear and all you need to do is check the accuracy. To change information, select "Use alternate contact for this order only." Fill in any changes. To permanently change this information, check box at bottom of page to update your account. Click Next at the bottom of the screen.
4. Billing
The first time you must complete the Bill To information on the top of the screen and the Ship To information on the bottom of the screen. Then, click Next at the bottom of the screen.
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Bill to
information
Accounts Payable |
Ship to
information Include your school's address here. On subsequent orders this should be completed for you. |
5. Special Instructions
Enter the assigned purchase order number (Exxxx). Enter your Do Not Exceed Amount. Select your preference for alphabetizing the invoice. (Your library will be responsible for checking the invoice against the titles you received for accuracy, so select your preference.) Type in number of copies, if you'd like more than 1 invoice for your records. You can provide special instructions here but it is often a good idea to call the Follett Customer Service Representative to double check. Click Next at the bottom of the screen.
6. Confirm
The last screen provides a listing of all of your choices and information. Check it over carefully and then select Submit Order or select Cancel and start over to correct any mistakes you may have made. You will receive an email confirmation of your order.
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Standard Shipping Instructions for Follett: The first shipment, of those books in stock and available, will be what Follett calls a Quick Ship, and will be sent as soon as possible. Follett will hold for the backordered titles for 30 days, then finalize the order and send as many of the remaining titles as possible in a second shipment. If at 30 days, there are books still not available, these backordered titles will be cancelled. If, by chance, the backordered titles all arrive prior to the 30 days, the order will be shipped sooner. If you wish to deviate from this (e.g. if you want them to hold an order beyond the 30 days to wait for a book that isn’t published yet) you can either specify this in a note on the online order or contact customer service. Our customer service rep is Carol Lindberg at clindberg@flr.follett.com or 888-511-5114 ext 3187. |
When you receive your order carefully check the received books against the invoice. When you have verified that you received the books as ordered, complete an Accounts Payable Memo and send to the CAO to have Accounting pay Follett the correct amount.
Revised Fall, 2009
This page was last updated on November 30, 2009.